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Frequently Ask Questions

We accept various payment methods, including wise transfers, bank transfers, and other secure online payment options. Details will be provided during the reservation process.

Yes, an invoice for your payment will be provided. You can request a copy from our reservation team for your records.

Cancellation penalties may apply, and the amount can depend on the timing of the cancellation. Please refer to the villa's specific cancellation policy for details.

The cash payment is not possible. While we are offer the cashless payment, we can accept cash payment under some circumstances or conditions, such as last minute booking (1 day before arrival and the credit card payment link is not working)

Booking in advance may offer advantages such as greater availability, preferred villa selections, and potential early booking discounts or promotions.

Yes, we have villas suitable for various group sizes. Please specify the number of guests when making your reservation.

Yes, you can request an extra bed for an additional fee. Please inform us in advance, and we will arrange it for you.

Yes, you can request a baby crib for your stay. There may or may not be an additional charge for this service.

Our villas typically include amenities such as private pools, fully equipped kitchens, Wi-Fi, and more. More specific details can be found on villas information on our website.

Meals may or may not be included, depending on the villa and package. You can inquire about meal options when making your reservation.

Yes, we can accommodate specific dietary preferences. Please inform us of any dietary restrictions during the reservation process.

Yes, we offer various additional services. Please let us know your preferences, and we can customize your reservation accordingly.

Some villas may require a security deposit. Details will be provided during the reservation process.

We can provide driver services for the airport transfers with additional cost. Details will be provided during the reservation process. It will be more convenient to use our driver service since some of the villas are located in the specific location.

We can assist in arranging transportation services. Details will be provided during the reservation process.

Yes, for your booking in some of the villas, we can assist in arranging private tours and activities. Let us know your interests, and we'll tailor your reservation accordingly.

Yes, you can use your own transportation and please inform the reservation team to check the availability of the parking space, or you can arrange for transportation services through our reservation team.

We welcome your feedback! You can share your experience through our website or by contacting our customer support team directly.

Yes, you can provide direct feedback to the villa management through our customer support team. We value both public reviews and private feedback.

Modification options vary by villa. Contact our customer support team to discuss the possibility of modifying your reservation dates.

While we strive to meet your expectations, cancellation policies typically apply. Please notify our customer support team immediately if you encounter any issues upon arrival.

To stay informed about our latest discounts and promotions, you can subscribe to our newsletter on the website. Additionally, you can join our telegram channel t.me/farsightdiscoverbali and follow our instagram instagram.com/farsight_vacation_rentals for real-time updates.

Yes, we can arrange airport transfers and assist with your transportation to the villa. Please provide your travel details in advance, and our team will ensure a smooth and comfortable arrival experience, helping you get to the villa.

While registration is not mandatory, creating an account on our site offers several benefits. It allows you to save your preferences, track your booking history, and receive personalized recommendations. Additionally, registered users may have access to exclusive promotions and discounts.

Yes, we can accommodate late check-ins and early check-outs based on availability. Please inform us in advance.

Some villas may have specific policies regarding noise and events. Please check with our reservation team for details.

Some villas allow events. Please discuss your plans with our reservation team to ensure compliance with villa policies.

Yes, we have a selection of pet-friendly villas. You can look up on our website to explore villas that welcome pets. Please review the specific villa details to understand any pet-related policies or restrictions.

Our staff typically arranges a convenient and personalized check-in process. A representative will meet you at the villa, provide you with the keys, and ensure you are familiar with the villa's features. Any specific check-in instructions will be communicated prior to your arrival.

Additional costs, such as electricity, water, and gas, may vary depending on the villa. Details about any extra charges will be clearly outlined in the villa's listing and communicated during the booking process. Review the villa's terms and conditions for a comprehensive understanding.

You will have a dedicated villa manager who will be your point of contact throughout your stay. In case of any issues or concerns, the villa manager will assist you promptly and ensure that any problems are resolved efficiently.

Eviction procedures are outlined in the villa's terms and conditions. In the rare event that eviction is necessary due to policy violations, the villa manager will communicate the reasons clearly and provide support to find alternative arrangements.