Frequently Ask Questions
What payment methods are accepted for villa reservations
We accept various payment methods, including wise transfers, bank transfers, and other secure online payment options. Details will be provided during the reservation process.
Can I request an invoice for my villa reservation payment?
Yes, an invoice for your payment will be provided. You can request a copy from our reservation team for your records.
Is there a penalty for canceling my villa reservation?
Cancellation penalties may apply, and the amount can depend on the timing of the cancellation. Please refer to the villa's specific cancellation policy for details.
Is it possible to pay cash when booking villas if I am in Bali?
The cash payment is not possible. While we are offer the cashless payment, we can accept cash payment under some circumstances or conditions, such as last minute booking (1 day before arrival and the credit card payment link is not working)
Are there any advantages to booking a villa several months before my planned arrival?
Booking in advance may offer advantages such as greater availability, preferred villa selections, and potential early booking discounts or promotions.
Can I book a villa for a large group or family?
Yes, we have villas suitable for various group sizes. Please specify the number of guests when making your reservation.
Can I request an extra bed for my villa stay?
Yes, you can request an extra bed for an additional fee. Please inform us in advance, and we will arrange it for you.
Can I request a baby crib for my villa stay?
Yes, you can request a baby crib for your stay. There may or may not be an additional charge for this service.
What amenities are included in the villas?
Our villas typically include amenities such as private pools, fully equipped kitchens, Wi-Fi, and more. More specific details can be found on villas information on our website.
Are meals included in the villa reservation?
Meals may or may not be included, depending on the villa and package. You can inquire about meal options when making your reservation.
Can I request specific dietary preferences for meals included in the reservation?
Yes, we can accommodate specific dietary preferences. Please inform us of any dietary restrictions during the reservation process.
Can I request additional services, such as a chef or romantic dinner or other tourist activities?
Yes, we offer various additional services. Please let us know your preferences, and we can customize your reservation accordingly.
Is there a deposit required for villa reservations?
Some villas may require a security deposit. Details will be provided during the reservation process.
Are airport transfers included in the reservation?
We can provide driver services for the airport transfers with additional cost. Details will be provided during the reservation process. It will be more convenient to use our driver service since some of the villas are located in the specific location.
How can I access transportation services from the villa?
We can assist in arranging transportation services. Details will be provided during the reservation process.
Can I request a private tour or activities through the villa reservation?
Yes, for your booking in some of the villas, we can assist in arranging private tours and activities. Let us know your interests, and we'll tailor your reservation accordingly.
Can I use my own transportation to reach the villa?
Yes, you can use your own transportation and please inform the reservation team to check the availability of the parking space, or you can arrange for transportation services through our reservation team.
How can I provide feedback about my villa stay experience?
We welcome your feedback! You can share your experience through our website or by contacting our customer support team directly.
Can I provide feedback directly to the villa management instead of leaving a public review?
Yes, you can provide direct feedback to the villa management through our customer support team. We value both public reviews and private feedback.
Can I modify my reservation dates instead of canceling?
Modification options vary by villa. Contact our customer support team to discuss the possibility of modifying your reservation dates.
Can I cancel my reservation if I am dissatisfied with the villa upon arrival?
While we strive to meet your expectations, cancellation policies typically apply. Please notify our customer support team immediately if you encounter any issues upon arrival.
How can I receive information about discounts and promotions?
To stay informed about our latest discounts and promotions, you can subscribe to our newsletter on the website. Additionally, you can join our telegram channel t.me/farsightdiscoverbali and follow our instagram instagram.com/farsight_vacation_rentals for real-time updates.
I have never been to Bali, can they meet me and help me get to the villa?
Yes, we can arrange airport transfers and assist with your transportation to the villa. Please provide your travel details in advance, and our team will ensure a smooth and comfortable arrival experience, helping you get to the villa.
Is it mandatory to register an account on the site and what benefits will I get from it?
While registration is not mandatory, creating an account on our site offers several benefits. It allows you to save your preferences, track your booking history, and receive personalized recommendations. Additionally, registered users may have access to exclusive promotions and discounts.
Can I request a late check-in or early check-out?
Yes, we can accommodate late check-ins and early check-outs based on availability. Please inform us in advance.
Are there any restrictions on noise or events in the villas?
Some villas may have specific policies regarding noise and events. Please check with our reservation team for details.
Can I host a celebration or special event in the villa such as a birthday party or a wedding event ?
Some villas allow events. Please discuss your plans with our reservation team to ensure compliance with villa policies.
Do you have villas where pet friendly accommodation is available?
Yes, we have a selection of pet-friendly villas. You can look up on our website to explore villas that welcome pets. Please review the specific villa details to understand any pet-related policies or restrictions.
How does the staff meet and hand over keys at move-in?
Our staff typically arranges a convenient and personalized check-in process. A representative will meet you at the villa, provide you with the keys, and ensure you are familiar with the villa's features. Any specific check-in instructions will be communicated prior to your arrival.
What additional costs may be incurred during the stay (electricity, water, gas, etc.)?
Additional costs, such as electricity, water, and gas, may vary depending on the villa. Details about any extra charges will be clearly outlined in the villa's listing and communicated during the booking process. Review the villa's terms and conditions for a comprehensive understanding.
Will I be provided with a personal manager in case of problems?
You will have a dedicated villa manager who will be your point of contact throughout your stay. In case of any issues or concerns, the villa manager will assist you promptly and ensure that any problems are resolved efficiently.
Can you tell me how the eviction from the villa is handled?
Eviction procedures are outlined in the villa's terms and conditions. In the rare event that eviction is necessary due to policy violations, the villa manager will communicate the reasons clearly and provide support to find alternative arrangements.